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Facilities and Services

Facilities and Services

Hartley House offers 51 single bedrooms and 3 double bedrooms, all on ground floor level. All rooms have views onto the gardens and there is a light and airy feel to the home.  22 of the rooms have ensuite facilities, either a shower or a w.c.

The home is split into four approximately equal wings – Hardy, Camden, Sackville and Harris. This structure allows for individual care and attention to be given in small groups. There are separate lounges and dining rooms in each wing, and each has their own kitchenette. Food is delivered from the central kitchen and served in each wing.

The Camden and Hardy wings share dining facilities, and two new quiet lounges have been created for families and residents. Residents are free to choose where to sit, but are also encouraged to socialize and take part in the many activities.

This wing concept makes the home feel smaller than it is – the residents receive can choose to stay in their wing, or can move to other wings to be with friends and participate in different activities. Many residents choose to eat their meals in different wings – the walk between wings is good exercise!

There are a number of communal bathrooms (including three Parker baths and one walk in shower) and toilets. All rooms have their own commodes for more personal toileting.

Hartley House has extensive grounds, accessible from all the wings. There is a wheel chair accessible path around most of the home, a facility which is well used by residents, staff and visitors. There are a number of smaller courtyard areas for sitting and enjoying the outdoors, and there are garden areas for use by the residents.

All the bedrooms rooms are on the ground floor level and are easily accessible. Many of the rooms have been recently re-modelled and bright colors dominate. We have a selection of rooms that are themed in green, maroon or grey, with matching doors and feature walls.  

The new extension was completed in October 2013. The stunning new rooms and expanded lounge areas have proved very popular with residents and guests alike. The state of the art rooms feature en-suite shower facilities and dementia specific furniture. The new enclosed courtyards are easy to access and offer a safe way for residents and their visitors to indulge in gardening or just enjoying the sunshine.

The work was completed by jhd Architects, led by Tim Ball. We would like to thank Tim and his team for their visionary ideas and skills in bring the project in on time.


Staying in a care home couldn't be easier – we take care of all your daily needs:


All laundry is done for free on the premises. Clothes are washed and returned ironed or folded, normally within 2 to 3 days. We do ask that all clothing is appropriately named, and that delicate wollens are not brought in as there is a risk of shrinking in our hot wash.

Meals, Snacks and Drinks

All meals, drinks and snacks are included. Any special dietary requirements are also catered for – just ask the cook.


We employ a team of cleaners who clean the home and your room every day. Special "deep cleaning" is carried out on a rotational basis.

Safety and Security

The home is secured at all times and all exits are alarmed.  All windows have restrictors installed and all bedroom doors can be locked (if required). The fire escape doors are connected to the fire alarm system and are tested regularly. We take fire risks seriously and practise our fire drill every week.


Most sight seeing outings are free, but you may be asked for a small contribution if you go to the local pub or tea shop.


If you subscribe to a particular newspaper we will happily  arrange for this to be delivered daily.

Recent News

Melissa Thomas appointed Deputy manager

We are delighted to announce that Melissa has joined Hartley House as the Deputy Manager.  Melissa has worked recently in the community, and before that for a number of years in a Maidtsone residential...

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Summer BBQ and raffle

The home hosted a fun-filled summer BBQ and events afternoon on Sunday 30 July. The event was well attended by both visitors and staff, as well as several pets.  Music was provided in-house by...

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Martin Foley appointed Registered Manager

The home is pleased to announce that Martin Foley has been appointed as the new Manager and has completed his CQC registration.  Martin has many years experince in the care and learning disability...

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